Achieving Business Results with Excellent People Management

Client

Juniper Networks, a Fortune 500, publicly-traded networking technology company with approximately 10,000 employees.

What We Did

Revitalized Juniper Network’s approach to management training and onboarding, spearheaded the development of its virtual leadership programs, and introduced several strategic HR initiatives.

Outcome

Stronger managers, improved employee engagement, and streamlined HR processes to drive better business results.

THE SITUATION

Blue Beyond Consulting has partnered with Juniper Networks for over 17 years on various initiatives, including culture activation and people leader training and development. Five years ago, Juniper approached us to build out their performance management program and conceptualize a new approach to leadership development and training. In response to employee feedback about a need for more specific and constructive feedback approaches from managers, this initiative aimed to embed Juniper’s core values — Be Bold, Build Trust, and Deliver Excellence — into its performance management approach.

WHAT WE DID

Blue Beyond Consulting tailored our services to meet evolving leadership and HR needs across the organization, and provided a phased approach to our work. Collaboratively, we updated and expanded Juniper’s manager development program and introduced supportive and strategic HR initiatives, including:

Revamping the existing manager training program and aligning it with contemporary leadership practices.
Introducing the Best Boss™ manager onboarding program which enhanced the skills of over 700+ Juniper people managers to date.
Enabling launch and ongoing engagement with an internal talent marketplace — Junivator Career Connect — to offer dynamic career development and transparent access to opportunities and resources.
Supporting the launch of “HR Central” to streamline and automate onboarding and offboarding, with the goal of improving operational efficiency and enhancing the employee experience at critical HR touchpoints.
Conducting quarterly manager training on topics including, radical candor, leading through change, and managing remotely for 1500+ managers, including Juniper leaders at all levels.
Developed robust enablement materials to support leader engagement with the annual employee engagement survey.

Kaela Ishizaki, Talent Management Program Manager at Juniper, shares her experience:

“The Best Boss™ program has transformed our approach to management training. It’s more than just a series of sessions; it’s a journey that ties together the nuances of managing people with the strategic goals of our organization. The program’s integration with our performance management process ensures that our managers are not only effective leaders but also custodians of our culture.”

OUTCOME

Our enduring collaboration with Juniper Networks has led to substantial business impacts, including:

1,300+ people managers participating in People Manager Network trainings
A sustained program satisfaction rate of 88% and an ongoing attendance rate of 91% among all company managers for Juniper’s People Manager Network
4,000+ unique logins to Junivator Career Connect within just three months of launch
Enhanced managerial competence, adaptability, and effectiveness
Achievement of Great Place to Work® certification in 2022 and 2023

Interested in transforming your organization’s managerial capabilities? Reach out today to learn more about our manager effectiveness programs and how we can tailor them to meet your organization’s needs.